GSK: UK employees’ LinkedIn ‘likes’ brought global Jemperli post into scope and amounted to POM promotion to the public (AUTH/3810/8/23)

📅 2023 | 🖉 Dr Anzal Qurbain
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Key facts

Case numberAUTH/3810/8/23
CompanyGSK (GlaxoSmithKline UK Limited)
MedicineJemperli (dostarlimab)
ChannelLinkedIn post and linked press release on gsk.com
IssueUK employees’ ‘likes’ disseminated promotional content about US FDA approval/expanded indication, likely to mixed audiences including the public
ComplainantAnonymous, non-contactable ex-employee
Complaint received10 August 2023
Case completed11 October 2024
Applicable Code2021
Breach clausesClause 5.1; Clause 26.1
No breach clausesClause 2; Clause 3.1; Clause 26.2
SanctionsUndertaking received; Additional sanctions: Not stated
AppealNo appeal

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Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • An anonymous, non-contactable complainant (ex-employee) alleged a GSK employee shared a LinkedIn post about Jemperli’s (dostarlimab) US licence expansion, linking to a GSK press release, and that UK colleagues ‘liked’ it, spreading unlicensed information to the UK public.
  • The original LinkedIn post was made by an Italy-based GSK employee (8 August 2023) and referenced the FDA and US approval; it included the statement: “Today’s [FDA] expanded approval of Jemperli redefines the treatment landscape…” plus hashtags and a prominent GSK logo, and linked to a gsk.com press release.
  • GSK confirmed only two UK-based employees (both in Global roles, not UK affiliate; not customer-facing) had ‘liked’ the post; their LinkedIn networks (423 and 1700 connections) potentially included members of the public.
  • GSK instructed the two UK employees to remove their ‘likes’ on 16 August 2023 (same day GSK received the PMCPA letter); they did so immediately.
  • The Panel considered the LinkedIn post and linked press release “could not be seen as anything other than promotional” (including strong efficacy/benefit language and trial results) and found it was the UK employees’ interaction that brought the matter into scope of the UK Code.
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Outcome

  • Breach of Clause 5.1 (Failing to maintain high standards).
  • Breach of Clause 26.1 (Promoting a prescription only medicine to the public).
  • No breach of Clause 2.
  • No breach of Clause 3.1.
  • No breach of Clause 26.2.
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