Teva breached Clause 4.1 after DuoResp Spiromax prescribing information was hard to read in sponsored webinar

📅 2019 | 🖉 Dr Anzal Qurbain
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Key facts

CaseAUTH/3323/3/20
ComplainantAnonymous (concerned UK health professional)
CompanyTeva UK Limited
MaterialRecorded sponsored webinar hosted on Guidelines in Practice website
Webinar referenceUK/DUO/17/0047w
ProductDuoResp Spiromax (budesonide/formoterol)
Other product mentionedCinqaero (reslizumab)
IssueLegibility/readability of prescribing information (line length found excessive)
Panel findingLine length ~150 characters (including spaces) made prescribing information difficult to read
Applicable Code year2019
Breach clausesClause 4.1
Complaint received12 March 2020
Case completed8 June 2020
AppealNo appeal
SanctionUndertaking received

Download the full case report (PDF)


Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • A concerned UK health professional complained about the legibility of DuoResp Spiromax (budesonide/formoterol) prescribing information shown in a recorded webinar commissioned by Teva UK Limited (ref UK/DUO/17/0047w) and hosted on the Guidelines in Practice website.
  • The complainant said the prescribing information was extremely difficult to read due to small text, a dark background and extremely long lines, and was not clear or legible.
  • The webinar related to implementation of NICE asthma guidelines and included prescribing information for DuoResp Spiromax and Cinqaero (reslizumab).
  • The Panel assessed the presentation and noted the prescribing information used black text on a flesh-coloured background, but the line length was approximately 150 characters (including spaces).
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Outcome

  • Breach ruled: Clause 4.1.
  • The Panel did not find the colour contrast unacceptable.
  • The Panel could not determine whether font size rendered the text illegible because it did not know what device the complainant used to view the webinar.
  • The Panel found the line length excessive and that it made the prescribing information difficult to read.
  • Teva acknowledged the breach.
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