Alexion: UK employees’ LinkedIn ‘likes’ brought US corporate post into scope; breach for high standards (AUTH/3051/6/18)

📅 2018 | 🖉 Dr Anzal Qurbain
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Key facts

Case numberAUTH/3051/6/18
PartiesComplainant v Alexion
MaterialLinkedIn post linking to a press release about ALXN1210 (PNH) and EU submission
Main issueUK employees ‘liking’ a corporate post amounted to proactive dissemination in the UK; lack of adequate UK-specific social media guidance
Applicable Code year2016
Complaint received26 June 2018 (HTML); 28 June 2018 (PDF)
Case completed14 February 2019
AppealNo appeal
Breach clauses9.1
No breach clauses2, 9.9, 26.1, 26.2
SanctionsUndertaking received; Additional sanctions: Not stated
Panel nuanceNo breach of Clauses 26.1/26.2 on a narrow technical point because ALXN1210 was not classified as a prescription only medicine at the time

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Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • A UK health professional complained about a LinkedIn post appearing in their feed from Alexion Pharmaceuticals, linking to a press release about ALXN1210 (PNH) and EU regulatory submission.
  • The complainant alleged the post appeared because Alexion UK employees had ‘liked’ it, which pushed it to their connections (including UK non-HCPs).
  • The post/press release originated from Alexion Pharmaceuticals Inc. (US) and was said by Alexion to be investor-focused, factual, and not targeted at the UK.
  • The Panel considered that ‘liking’ on LinkedIn can increase the likelihood content appears in connections’ feeds and can amount to proactive dissemination.
  • The Panel found it likely UK employees’ connections included members of the public; therefore the content was disseminated to the public on the balance of probabilities.
  • Alexion took the post down as a precaution and reviewed its social media policy, noting employees were permitted to ‘like’ corporate posts under the global policy.
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Outcome

  • Breach: Clause 9.1.
  • No breach: Clauses 2, 9.9, 26.1, 26.2.
  • The Panel ruled that UK employees’ ‘likes’ brought the material within the scope of the Code in the UK.
  • No breach of public promotion clauses was found on a narrow technical point: ALXN1210 was not classified as a prescription only medicine at the time.
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