AUTH/2819/2/16: General Practitioner v Otsuka — Jinarc patient materials (No breach)

📅 2016 | 🖉 Dr Anzal Qurbain
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Key facts

Case numberAUTH/2819/2/16
ComplainantGeneral practitioner
CompanyOtsuka Pharmaceuticals (UK) Ltd
ProductJinarc (tolvaptan)
IssueAlleged advertising of a POM to the public via patient materials and raising patients’ hopes/expectations (including implied cure)
Materials reviewedPatient alert card (OPUK/0315/JIN/1091d); patient brochure (OPUK/0315/JIN/1091c); patient support line user guide (OPUK/0116/JIN/1032); disease awareness website (OPUK/0115/GEN/1010)
Applicable Code2016
Clauses considered2, 9.1, 26.1, 26.2
Panel decisionNo breach of the Code
Complaint received3 February 2016
Case completed23 March 2016
AppealNo appeal

Download the full case report (PDF)


Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • A general practitioner complained that Jinarc (tolvaptan) patient support materials portrayed the medicine as a treatment for ADPKD, amounting to advertising to the public and risking raised patient hopes/expectations.
  • The complainant did not provide the materials complained about and did not respond to a request for more information.
  • Otsuka provided the materials it believed relevant: a patient alert card and patient/carer brochure (risk management plan materials), a user guide for a patient support line, and a disease awareness website (with separate HCP and patient sections).
  • The Panel reviewed whether the materials promoted a prescription-only medicine to the public and/or raised unfounded hopes (including any implication of a cure).
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Outcome

  • No breach of Clause 26.1 (advertising prescription only medicines to the public) was ruled.
  • No breach of Clause 26.2 (public information must be factual/balanced and not raise unfounded hopes, etc) was ruled.
  • No breach of Clause 9.1 (high standards) was ruled.
  • Consequently, no breach of Clause 2 was ruled.
  • No appeal.
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