AUTH/2777/7/15: Anonymous (non-contactable) v Sanofi — business cards with brand name in job title (No breach)

📅 2015 | 🖉 Dr Anzal Qurbain
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Key facts

Case numberAUTH/2777/7/15
ComplainantAnonymous, non-contactable
CompanySanofi
MaterialRepresentatives’ business cards
Product referencedClexane (enoxaparin)
Main issueBrand name on business card and alleged absence of prescribing information
Clause(s) consideredClause 4.1
DecisionNo breach
Complaint received3 July 2015
Case completed22 July 2015
AppealNo appeal
Applicable Code year2015

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Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • An anonymous, non-contactable complainant alleged Sanofi key account managers’ (KAMs) business cards breached the Code because they featured a medicine brand name and lacked prescribing information.
  • The complainant asserted the non-proprietary name was included; Sanofi said it was not.
  • The cards showed the company name/logo, the KAM’s name, and the job title “Clexane Key Account Manager”, plus contact details.
  • The Authority asked Sanofi to respond in relation to Clause 4.1.
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Outcome

  • No breach of the Code was ruled.
  • No breach of Clause 4.1 was ruled.
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