AUTH/2345/8/10: Healthcare Consortium v Daiichi-Sankyo (Olmetec) – No breach (representative discussion about NHS White Paper)

📅 2010 | 🖉 Dr Anzal Qurbain
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Key facts

Case numberAUTH/2345/8/10
PartiesHealthcare Consortium v Daiichi-Sankyo UK Ltd
ProductOlmetec (olmesartan)
IssueAlleged statement that a medicines management team would be disbanded; concern it could mislead GPs to prescribe
ContextDiscussion referencing DoH White Paper “Equity and Excellence: Liberating the NHS” and whether PCTs would be disbanded
Complaint received10 August 2010
Case completed29 October 2010
Applicable Code year2008
Clauses consideredClauses 7.2 and 15.2
Panel decisionNo breach
AppealNo appeal
Additional sanctionsNot stated

Download the full case report (PDF)


Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • A medicines management team leader complained on behalf of a local healthcare consortium about an alleged statement made by a Daiichi-Sankyo representative promoting Olmetec (olmesartan).
  • The allegation: the representative told a practice that the medicines management team was to be disbanded (said to be incorrect and potentially misleading to influence prescribing).
  • The complainant was not present at the conversation; it was reported by a general practice manager.
  • The practice did not consent to being identified to Daiichi-Sankyo, limiting the company’s ability to identify the representative and investigate.
  • Daiichi-Sankyo reviewed call records across 31 practices in the consortium and identified one potentially matching visit (3 August 2010), where a representative (with his manager) discussed the Department of Health White Paper “Equity and Excellence: Liberating the NHS” and asked whether it meant PCTs would be disbanded.
  • The representative explicitly denied saying the medicines management team would be disbanded.
  • The Panel noted the White Paper was published 12 July 2010, but the primary care sales team briefing occurred on 23 September 2010 (after the alleged discussion and after the complaint was received), and queried whether briefing should have happened earlier given the sensitivity and foreseeability of such discussions.
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Outcome

  • The Panel found it was likely the representative discussed the implications of the White Paper with a practice manager.
  • The Panel could not determine, on the balance of probabilities, that the representative stated the medicines management team would be disbanded (accounts differed).
  • No breach of the Code was ruled for the clauses considered.
  • No appeal.
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