Sanofi-Aventis & Procter & Gamble: osteoporosis nurse audit service linked to Actonel prescribing (AUTH/1902/10/06, AUTH/1903/10/06)

📅 2006 | 🖉 Dr Anzal Qurbain
📊

Key facts

Case numbersAUTH/1902/10/06 (Sanofi-Aventis) and AUTH/1903/10/06 (Procter & Gamble)
PartiesAnonymous employee complainant v Sanofi-Aventis and Procter & Gamble (ABBH collaboration; Aventis legacy for Sanofi-Aventis)
ProductActonel (risedronate)
ActivityOsteoporosis nurse audit programme (2002–2004) and associated TOPCAT service
Complaint received19 October 2006
Applicable Code year2003
Key issueLinking provision of a service (audit) and selection of practices to agreement to prescribe Actonel; inadequate separation of promotional and non-promotional roles
Panel decisionBreach of Clauses 18.1 and 2 (nurse audit and TOPCAT); no breach of Clause 3.1
Appeal outcomeBreach of Clauses 18.1 and 2 upheld for nurse audit; no breach for TOPCAT arrangements due to insufficient evidence; no breach of Clause 3.1
Sanctions / actionsUndertakings; audits of both companies’ procedures (including ABBH policies/procedures); Procter & Gamble re-audit required January 2008; Sanofi-Aventis no further action if recommendations implemented
Undertakings receivedSanofi-Aventis: 23 May 2007; Procter & Gamble: 24 May 2007
Review publicationNovember 2007 Code of Practice Review

Download the full case report (PDF)


Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

🤖

Got a question about this case?

Ask one of our 13 specialist ABPI advisors — instant answers, 24/7.

Ask AskAnzal AI
🎬 Expert Video Walkthrough
🎬
Video walkthrough — coming for members
Subscribe now and get expert video analysis for every case as we publish them.
Subscribe — from £299/yr
📋

What happened

  • An anonymous complainant (a current Sanofi-Aventis UK employee, using a pseudonym) alleged that ABBH osteoporosis “service to medicine” offerings were implemented in a way that linked service provision to Actonel (risedronate) prescribing.
  • The services were run by the Alliance for Better Bone Health (ABBH), a collaboration between Procter & Gamble and Aventis (later Sanofi-Aventis).
  • The main service was an osteoporosis nurse audit programme (2002–2004) delivered by third-party agency nurses; an associated tool (TOPCAT) was also considered.
  • On appeal, the Appeal Board focused on two documents both companies agreed were used by sales personnel:
    • “Actonel GP Call Agenda and Follow Up November 02 to January 03”
    • Sales Force Call Agenda (June 2003) (ref A2121)
  • Those documents set out a sequence where the first “hurdle” was gaining agreement to prescribe Actonel as first choice/first line, before progressing to steps that led towards offering/booking the audit service.
  • The Appeal Board found the promotional and non-promotional roles were not adequately separated in the materials and layout, and the link between Actonel promotion and the service (including practice selection) was unacceptable.
  • Allegations about promotion for corticosteroid-induced osteoporosis were considered; Actonel 5mg was licensed throughout and there was no evidence Actonel 35mg was promoted for that unlicensed indication (no breach of Clause 3.1).
⚖️

Outcome

  • Breach upheld (nurse audit programme): Clause 18.1 and Clause 2 (Appeal Board upheld Panel).
  • No breach (TOPCAT arrangements): Appeal Board found insufficient evidence on the balance of probabilities; Panel’s ruling on TOPCAT no longer stood.
  • No breach: Clause 3.1 (no evidence of promotion of Actonel 35mg for corticosteroid-induced osteoporosis).
  • Both companies were required to undergo audits of their Code-related procedures (including ABBH-related policies/procedures).
  • After audit: no further action for Sanofi-Aventis (provided recommendations implemented); Procter & Gamble required a re-audit in January 2008 due to concerns about implementation progress and certification arrangements.
🔒

Unlock the full case analysis

Members get the complete breakdown — Clauses, Sanction, Signatory Lens, Audit checklist, and 3 Key Questions.

Best value
£249/year
Annual — save £99
or
£29/mo
Monthly
Join Now — Instant Access

⭐ Business Intelligence Access

See the full compliance picture for every pharma company

291 Company Intelligence Reports — breach patterns, appeal history, industry ranking, PDF export.

Request Access →
⭐ Flagship Programme

AQP Flagship Path — the complete UK ABPI signatory programme

12 modules. 12 weeks. Final Signatory readiness. The industry standard for ABPI Code signatories — £995 + VAT.

Enrol — AQP Path Learn more

📰 Weekly PMCPA Case Breakdown

One real case. One key lesson. Every week — free.

Subscribe Free
🎓 AQP Training