GSK breached ABPI Code over ambiguous Trelegy exacerbation-reduction claim on HCP website (AUTH/3781/6/23)

📅 8 March 2026 | 🖉 Dr Anzal Qurbain
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Key facts

Case numberAUTH/3781/6/23
CompanyGSK
ComplainantAnonymous, contactable complainant (health professional)
ProductTrelegy Ellipta (fluticasone furoate, umeclidinium, vilanterol)
Channel/materialPromotional webpage on GSK.pro (Trelegy Ellipta section), clinical data subsection; webpage ID PM-GB-FVU-WCNT-200013 (V8.0)
Main issueAmbiguous “vs another” comparator and misleading implication of statistically significant exacerbation reduction
Reference cited on pageIsmaila et al. (2022) (copy not provided to the Panel)
Applicable Code2021
Complaint received21 June 2023
Case completed25 September 2024
AppealNo appeal
Breach clauses5.1, 6.1, 6.2
No breach clauses2
SanctionsUndertaking received; additional sanctions not stated

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Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • An anonymous, contactable health professional complained about a promotional claim on GSK’s HCP website (GSK.pro) for Trelegy Ellipta.
  • The headline claim stated: “Trelegy demonstrated greater annualised moderate/severe exacerbation reduction vs. another COPD single-inhaler triple therapy”.
  • The claim referenced a network meta-analysis comparing three UK single-inhaler triple therapies (Trelegy, Trimbow and Trixeo).
  • Trelegy showed a statistically significant difference vs Trixeo, but only a numerical (not statistically significant) difference vs Trimbow.
  • The webpage presented a prominent headline claim at the top; the qualifying comparator details and significance context were further down the page and required scrolling.
  • GSK accepted the claim was misleading and acknowledged breaches of Clauses 6.1, 6.2 and 5.1, but denied Clause 2.
  • GSK said an experienced signatory had advised the claim should be explicit that significance was only vs Trixeo, but that advice was not followed.
  • GSK took down/disabled the relevant website content and halted use of materials containing the claim shortly after receiving the complaint.
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Outcome

  • Breach of Clause 6.1 Making a misleading claim.
  • Breach of Clause 6.2 Making an unsubstantiated claim.
  • Breach of Clause 5.1 Failing to maintain high standards.
  • No Breach of Clause 2 Requirement that activities or materials must not bring discredit upon, or reduce the confidence in, the pharmaceutical industry.
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