CSL Vifor voluntary admission: uncertified Ferinject banners shown to UK HCPs via ESC-HFA/Medscape (AUTH/3689/8/22)

📅 8 March 2026 | 🖉 Dr Anzal Qurbain
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Key facts

CaseAUTH/3689/8/22
CompanyCSL Vifor
TypeVoluntary admission
ActivityFerinject promotional banner sequence (5 banners) on ESC-HFA 2022 congress website and Medscape mobile apps
Conference / timingESC-HFA (May 2022); banners visible for 60 days
ProductFerinject (ferric carboxymaltose)
Audience reach276,669 health professionals across Europe; ~1/5 deliveries to UK health professionals
Engagement275 clicks total; 57 clicks from UK health professionals
Core issuePromotional material accessible to UK HCPs was not certified by UK nominated signatories; signatory details not notified in advance to MHRA/PMCPA
Applicable Code year2021
Breach clauses5.1, 8.1, 8.4
SanctionsUndertaking received
Complaint received5 September 2022
Case completed30 August 2023
AppealNo appeal

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Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • CSL Vifor made a voluntary admission about promotional activities linked to the European Society of Cardiology – Heart Failure Association (ESC-HFA) conference (May 2022).
  • A third party ran a sequence of five Ferinject (ferric carboxymaltose) promotional banners on the ESC-HFA 2022 congress website and Medscape mobile apps for 60 days.
  • Clicking the banners showed Ferinject prescribing information and a link to ESC Guidelines.
  • The banner activity sat within a Notice of Commission (NoC) (dated 10 December 2021) covering nine activities; the banner was under a “Conference Package”.
  • Unlike other NoC activities that listed specific target countries, the “Conference Package” referred to targeting the third party network “in Europe” (described by CSL Vifor as an involuntary drafting error).
  • The campaign was intended to cover 11 countries and exclude the UK, but the third party used a pan-Europe list without confirming target countries.
  • The banners were delivered to 276,669 health professionals across Europe; about one fifth of deliveries were to UK health professionals.
  • There were 275 clicks in total, including 57 clicks from UK health professionals.
  • Because UK access was not anticipated, the materials were not certified by UK nominated signatories and the relevant signatory details were not notified in advance to the MHRA and PMCPA.
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Outcome

  • Breach of Clause 5.1 was ruled.
  • Breach of Clause 8.1 was ruled.
  • Breach of Clause 8.4 was ruled.
  • The Panel made no assessment of the content of the banners (content compliance was not the subject of the voluntary admission).
  • No appeal.
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