Pacira BioScience: Exparel claims in sales emails (day-case TKR, “pain-free mobility” and “social & economic issues”)

📅 8 March 2026 | 🖉 Dr Anzal Qurbain
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Key facts

Case numberAUTH/3624/3/22
CompanyPacira BioScience
ComplainantPharmacy manager (registered pharmacist) at a named health group
MedicineExparel (liposomal bupivacaine)
ChannelEmails from a sales representative working on behalf of Pacira BioScience
Main issuesDay-case TKR/early mobilisation claims; “pain free mobility” and other efficacy statements; “social & economic issues” claim; omission of PI/AE info noted
Applicable Code year2021
Complaint received16 March 2022
Case completed23 March 2023
AppealAppeal by the respondent; successful on one Clause 11.2 point (adductor canal block wording)
SanctionsUndertaking received; Additional sanctions: Not stated

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Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • A UK pharmacist complained about promotional emails sent in March 2022 by a sales representative working on behalf of Pacira BioScience about Exparel (liposomal bupivacaine).
  • The emails included claims that Exparel could be used as either infiltration or an adductor canal block; that it enabled same-day total knee replacement (TKR) discharge; and that patients could have 48/72 hours of “pain free mobility”.
  • Additional claims included: “48hrs+ pain relief” with “no middle of night / waking up in pain”; reduced need for additional pain medication including opioids; reduced need for catheters/pumps; and that opioid side effects bring “additional social & economic issues”.
  • The emails did not include prescribing information (PI) or adverse event information; the Panel noted this but assessed the complaint under Clauses 6.1 and 6.4 (not Clause 12.1).
  • Pacira stated the emails were sent in contravention of its procedures (no internal approval) by an employee of a third-party sales provider; the individual was removed from the account and additional controls/training were implemented.
  • Pacira was not an ABPI member but accepted PMCPA jurisdiction for this matter.
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Outcome

  • Breach: Clause 5.1 (failure to maintain high standards).
  • Breach: Clause 6.1 (making misleading claims) in relation to certain efficacy/day-case/pain-free and “social & economic issues” claims.
  • Breach: Clause 6.2 (making unsubstantiated claims) in relation to “social & economic issues”.
  • Breach: Clause 11.2 (promotion inconsistent with the SPC) for two claims promoting same-day discharge/early mobilisation in TKR.
  • Breach: Clause 14.4 (making exaggerated claims) for “pain free mobility”, “no middle of night / waking up in pain”, and “social & economic issues”.
  • Appeal: Pacira successfully appealed one Clause 11.2 ruling; the Appeal Board ruled no breach of Clause 11.2 for the statement that the indication allowed use as “either infiltration or an Adductor Canal block …” (narrow point only).
  • No breach findings included: Clause 6.4 (adverse reactions), Clause 14.1 (comparisons), Clause 17.9 (representatives’ briefing material), and certain aspects of Clauses 6.1/14.4 for specific claims (see Clauses section).
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