Roche voluntary admission: Gazyvaro nurse leavepiece contained a 10x dosing typo (AUTH/3568/10/21)

📅 8 March 2026 | 🖉 Dr Anzal Qurbain
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Key facts

CaseAUTH/3568/10/21
CompanyRoche
ProductGazyvaro (obinutuzumab)
MaterialPromotional leavepiece / ring bound booklet approx A6; ref M-GB-00000509
ErrorPage 6 chart for CLL infusion rates: Cycle 1 Day 1 dose shown as 1000mg instead of 100mg
Certified/approved22 July 2020
Error identified1 September 2021
HCP notification sent6 October 2021 (post to 234 haematology units)
Distribution550 hard copies distributed; 16 downloads from Roche HCP resource website
Applicable Code year2021
Complaint received06 October 2021
Case completed07 December 2021
Breach clauses2, 5.1, 6.1
SanctionsUndertaking received; Additional sanctions: Advertisement
AppealNo appeal

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Reviewed by Dr Anzal Qurbain (FFPM) β€” ABPI Final Signatory

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What happened

  • Roche made a voluntary admission about a certified promotional leavepiece for Gazyvaro (obinutuzumab) (ref M-GB-00000509), described as intended for haematology specialist nurses.
  • A chart on page 6 (infusion rates for CLL patients) listed the Cycle 1 Day 1 Gazyvaro dose as 1000mg instead of 100mg (a typographical error).
  • The leavepiece was certified and approved on 22 July 2020.
  • The error was identified by an employee on 1 September 2021 during printing of a new batch.
  • Distribution/exposure: 550 hard copies distributed by representatives; 16 downloads from Roche’s health professional resource website.
  • Roche withdrew the leavepiece, initiated an investigation (including safety database review), and later wrote to relevant units asking for destruction of the material.
  • Health professionals were notified by post on 6 October 2021 (letter sent to 234 UK haematology units with potential to administer Gazyvaro).
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Outcome

  • Breach of Clause 6.1 (information inaccurate and misleading) – ruled by the Panel (and acknowledged by Roche).
  • Breach of Clause 5.1 (high standards not maintained) – ruled by the Panel (and acknowledged by Roche).
  • Breach of Clause 2 – ruled by the Panel because the dosing error might have prejudiced patient safety (Clause 2 is reserved for particular censure).
  • No appeal.
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