GSK webinar registration page held to promote Relvar Ellipta without prescribing information (AUTH/3178/3/19)

📅 8 March 2026 | 🖉 Dr Anzal Qurbain
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Key facts

CaseAUTH/3178/3/19
ComplainantAnonymous (concerned UK health professional)
CompanyGlaxoSmithKline UK Limited
MaterialWebinar registration page on GSK website (Events section)
Product referenced/implicatedRelvar Ellipta (fluticasone furoate/vilanterol trifenatate)
Main issue upheldPromotional page for Relvar Ellipta omitted prescribing information
Breach clausesClause 4.1; Clause 4.4; Clause 9.1
No breach clausesClause 2; Clause 3.2; Clause 7.2; Clause 7.4
Complaint received28 March 2019
Case completed1 November 2019
Applicable Code2016
AppealNo appeal
SanctionsUndertaking received; Additional sanctions: Not stated

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Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • A UK health professional complained about an “Events” listing on a GlaxoSmithKline (GSK) website focused on fluticasone furoate (an active ingredient in Relvar Ellipta).
  • The listing was a webinar registration page titled: “Engineered for Effectiveness: a next generation ICS molecule in asthma”, marked “For UK Healthcare Professionals” and “This site contains promotional material”.
  • The page invited HCPs to explore “a once daily medicine for Asthma patients” and included text stating fluticasone furoate was designed as a “next generation” ICS “developed to improve on the success of our previous inhaled steroids and improve asthma control”, with references including the Relvar Ellipta SPC.
  • The complainant alleged: (a) no prescribing information (PI) on the front page or where the event was listed; (b) “next generation” was misleading/unsubstantiated; (c) implied superior asthma control without a stated comparator; (d) off-licence promotion of fluticasone furoate monotherapy.
  • GSK said the page was certified promotional, access was gated to UK HCPs, and the webinar aimed to clarify confusion about potency/dose equivalence; it argued fluticasone furoate monotherapy had no UK marketing authorisation/SPC and therefore no PI existed for it.
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Outcome

  • The Panel considered the webinar registration page was positive about fluticasone furoate and therefore promoted Relvar Ellipta.
  • Breach: Relvar Ellipta prescribing information was not provided on the registration page as required.
  • No breach: Alleged lack of PI on the website “front page” (insufficient evidence provided to the Panel).
  • No breach: “Next generation” claim (complainant did not discharge burden of proof that it was misleading or incapable of substantiation on the grounds alleged).
  • No breach: Comparator not stated (Panel considered it was a comparison with “previous inhaled steroids”, so not a hanging comparison).
  • No breach: Off-licence promotion allegation under Clause 3.2 (Panel found Clause 3.2 not applicable to fluticasone furoate monotherapy as an inhaled corticosteroid because there was no marketing authorisation/SPC for that monotherapy).
  • No breach: Clause 2 (Panel did not consider the circumstances warranted this sign of particular censure).
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