AUTH/2308/4/10: Media/Director v Norgine – undisclosed company role behind public letter on generic substitution

📅 8 March 2026 | 🖉 Dr Anzal Qurbain
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Key facts

Case numberAUTH/2308/4/10
PartiesMedia/Director v Norgine
IssueLack of sponsorship declaration / lack of transparency about company involvement in a published letter
MaterialLetter in The Times (24 February 2010) titled “Patient wellbeing at risk from substituted generic medicines”
How case startedComplaint by the Director following a BMJ article (20 March)
AudiencePublic (readers of The Times)
Code year2008
Complaint received06 April 2010
Case completed13 August 2010
AppealAppeal by respondent; rulings upheld
Breach clauses9.1, 9.10, 23.2 and 23.8
SanctionsUndertaking received; Additional sanctions: Not stated

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Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • A BMJ article alleged a lack of transparency about Norgine’s role in a letter published in The Times (24 February 2010) titled “Patient wellbeing at risk from substituted generic medicines”.
  • The letter opposed proposed Department of Health changes that could allow automatic generic substitution and argued for prescribers’ choice of branded medicines.
  • The campaign was initiated and funded by Norgine and coordinated by its PR agency; Norgine underwrote the costs of producing the letter.
  • Potential signatories (clinicians and individuals linked to patient organisations) were identified by Norgine/its agency; the agency drafted the first version and coordinated revisions and sign-off.
  • No specific medicine was named in the letter, but it discussed branded vs generic medicines and implications for patients.
  • The published letter did not mention Norgine, and no one from Norgine signed it; readers were not told a pharmaceutical company had been involved.
  • The PMCPA Director took the matter up as a complaint (proceedings commenced 6 April 2010).
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Outcome

  • The Panel ruled the letter was not “promotion” but was within scope of the Code as information about prescription only medicines aimed at the public.
  • Breaches were ruled for lack of transparency/sponsorship disclosure and for not making company involvement clear when patient organisations were named.
  • Norgine appealed; the Appeal Board upheld the Panel’s rulings.
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