AstraZeneca: COPD budget impact report implied consultant authorship/endorsement (Symbicort) (AUTH/2265/9/09)

📅 8 March 2026 | 🖉 Dr Anzal Qurbain
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Key facts

Case numberAUTH/2265/9/09
CompanyAstraZeneca UK Limited
ComplainantConsultant respiratory physician
ProductSymbicort (formoterol and budesonide)
Therapy areaChronic obstructive pulmonary disease (COPD)
MaterialSymbicort Budget Impact Model (BIM) summary report: “Effective Treatment of Chronic Obstructive Pulmonary Disease. The NHS challenge” (20 pages; prescribing information on final four pages)
Main issueFront page implied consultant authorship/endorsement; dissemination without informed consent; procedures not followed
Complaint received10 September 2009
Case completed17 November 2009
Applicable Code year2008
Breach clauses7.2, 9.1 (x2), 9.3
No breach clauses considered10.2, 10.3, 10.4
SanctionsUndertaking received; Additional sanctions: Not stated
AppealNo appeal

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Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • A consultant respiratory physician complained about promotion of Symbicort (formoterol/budesonide) for COPD by a former AstraZeneca representative.
  • A 20-page document titled “Effective Treatment of Chronic Obstructive Pulmonary Disease. The NHS challenge” displayed the consultant’s name/job title/hospital on the front page next to the AstraZeneca corporate logo.
  • The document was generated from the Symbicort Budget Impact Model (BIM), a spreadsheet tool used to produce health-economic outputs and a printable summary report.
  • The layout gave the impression the consultant had written or endorsed the document; there was no clear statement of authorship (AstraZeneca/representative) or that it was for the recipient’s information only.
  • The document was forwarded electronically and discussed within local NHS decision-making settings (formulary group and primary care committees) without the consultant’s informed consent.
  • Contrary to company policy, there was no evidence the representative explained the BIM tool, that the consultant requested a hard copy report, or that she consented to dissemination.
  • Head office permission for electronic dissemination was granted, but without checking that prior written permission from the recipient had been obtained.
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Outcome

  • Breach of Clause 7.2 (misleading) was ruled.
  • Breach of Clause 9.3 (promotion must not be such as to bring discredit/contrary to professional conventions; implied endorsement) was ruled.
  • Breach of Clause 9.1 was ruled (high standards not maintained) in relation to the approved format/material design.
  • A further breach of Clause 9.1 was ruled regarding the representative’s role and failure to follow company procedures in creation/dissemination.
  • No breach of Clauses 10.2, 10.3 and 10.4 was ruled (document was not a reprint and did not quote the complainant).
  • No appeal.
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