AUTH/2163/8/08 Consumers International v Lilly: ED disease awareness website and TV campaign

📅 8 March 2026 | 🖉 Dr Anzal Qurbain
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Key facts

Case numberAUTH/2163/8/08
Case referenceConsumers International v Lilly
ComplainantConsumers International
Respondent/companyLilly (Eli Lilly)
Product(s)Cialis (tadalafil) (identified as “product 1” in the chart)
Material/channelDisease awareness website www.40over40.com (including “treat” section chart and downloadable “4t Action Plan”) and associated TV advertisement
Key issueWhether disease awareness materials indirectly promoted a prescription-only medicine to the public and encouraged requests for a specific POM; balance of safety information in comparative chart
Dates (received/completed if stated)Complaint received 20 August 2008; Case completed 13 October 2008
AppealNot stated
Code year2008 Code (clauses referenced as same as 2006 though differently numbered)
Breaches/clausesApplied rulings from AUTH/2151/7/08: Breach of Clauses 22.2, 9.1 and 2; No breach of Clause 22.1. In AUTH/2163/8/08 narrow point: No breach of Clauses 22.1 and 22.2 regarding placement of “product 1”.
SanctionsNo explicit additional sanctions stated beyond the required undertaking/corrective actions described in the report

Download the full case report (PDF)


Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

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What happened

  • Consumers International complained that Lilly-sponsored erectile dysfunction (ED) disease awareness materials (www.40over40.com and an associated TV campaign) promoted Lilly’s prescription-only medicine Cialis (tadalafil) to the public.
  • The complaint focused on a treatment page containing a comparative table of treatment types where “Product 1” was clearly Cialis, and argued the presentation would steer the public towards preferring Cialis and approaching doctors with that preference.
  • The Panel noted it had already considered the website and TV campaign in an earlier case (AUTH/2151/7/08) and set out those rulings as applicable background.
  • In the earlier assessment, the TV advertisement referred generally to a range of treatments and directed viewers to the website; it did not name medicines.
  • The website had sections “talk”, “test”, “treat” and “today”; the “treat” section included a chart comparing features of oral treatments (products 1–3), injections/insertions, and devices, and the chart was also included in a downloadable “4t Action Plan”.
  • Although products were not named in the chart, the first oral treatment (“product 1”) was Cialis.
  • The Panel’s concerns (from the earlier case) included that the chart’s features would lead patients to ask health professionals to prescribe a specific medicine, and that safety information was not presented in a factual and balanced way (eg, limited side-effect information and no contraindications for oral treatments).
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Outcome

  • The Panel stated that the rulings from Case AUTH/2151/7/08 applied to this case (AUTH/2163/8/08).
  • On the specific point raised in this case—whether placing Cialis as “product 1” at the top of the table was unacceptable—the Panel did not accept that this, in itself, promoted product 1 above other products.
  • Therefore, on that narrow point, no breach of Clauses 22.1 and 22.2 was ruled.
  • However, the report records (via the applied rulings from AUTH/2151/7/08) that the website information including the 4t Action Plan breached Clause 22.2 because the chart was not factual and balanced and would encourage the public to request a specific prescription-only medicine; and that breaches of Clauses 9.1 and 2 were also ruled in that earlier case.
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