Janssen-Cilag Lyrinel XL ad: illustration found to misrepresent study discontinuations and recommendation rates

📅 8 March 2026 | 🖉 Dr Anzal Qurbain
📊

Key facts

Case numberAUTH/2134/6/08
Case referenceAdvertisement ref LYR/08-0036
ComplainantA pharmacist
Respondent/companyJanssen-Cilag Ltd
Product(s)Lyrinel XL (oxybutynin hydrochloride)
Material/channelJournal advertisement (GP, 6 June; stated by company as published in Pulse, 4 June 2008)
Key issueIllustration/headline (“Gets our vote”) misleadingly implied very high recommendation/satisfaction by not reflecting discontinuations and by implying too few patients would not recommend
Dates (received/completed if stated)Complaint received 16 June 2008; Case completed 2 July 2008
AppealNot stated
Code yearNot stated
Breaches/clausesClauses 7.2 and 7.8
SanctionsNo explicit additional sanctions stated beyond the required undertaking/corrective actions described in the report

Download the full case report (PDF)


Reviewed by Dr Anzal Qurbain (FFPM) — ABPI Final Signatory

🤖

Got a question about this case?

Ask one of our 13 specialist ABPI advisors — instant answers, 24/7.

Ask AskAnzal AI
📋

What happened

  • A pharmacist complained about a Janssen-Cilag Ltd advertisement for Lyrinel XL (oxybutynin hydrochloride) (ref LYR/08-0036) placed in GP, 6 June (Janssen-Cilag stated it was published in Pulse, 4 June 2008).
  • The ad headline was “Gets our vote” and cited Diokno et al 2002: 1,067 patients enrolled; 795 remained at 3 months; of those, 88% would recommend extended-release oxybutynin to others.
  • The ad included an illustration of an audience holding up cards; 24 cards were clearly distinguishable and one woman was clearly not holding up her card.
  • The complainant alleged the picture misrepresented the data: 1 out of 24 not “voting” implied ~4% would not recommend, rather than 12% of those remaining at 3 months, and did not account for dropouts.
  • Janssen-Cilag argued the image was fair and balanced, that a precise percentage could not be derived from the picture, and that the 88% figure was prominently displayed.
  • The Panel considered the underlying study context, including that 272 patients discontinued by 3 months (166 due to adverse events, 52 due to lack of efficacy, 49 other reasons).
⚖️

Outcome

  • The Panel ruled that the illustration was not a fair reflection of the total data and was misleading and exaggerated.
  • The Panel found the ad implied almost everyone who took Lyrinel XL would be happy to stay on it, which was not supported given the 25% discontinuation at 3 months and that 12% of those remaining would not recommend.
  • The Panel stated that including some study data as a heading was not sufficient to negate the effect of the illustration.
  • Breaches were ruled of Clauses 7.2 and 7.8 of the Code.
🔒

Unlock the full case analysis

Members get the complete breakdown — Clauses, Sanction, Signatory Lens, Audit checklist, and 3 Key Questions.

Best value
£249/year
Annual — save £99
or
£29/mo
Monthly
Join Now — Instant Access

⭐ Charter Member — Until 31 March

See the full compliance picture for every pharma company

291 Company Intelligence Reports — breach patterns, appeal history, industry ranking, PDF export. £1,999/year £2,499

Get Charter Access →

📰 Weekly PMCPA Case Breakdown

One real case. One key lesson. Every week — free.

Subscribe Free